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Service Designer. SDN Master Trainer. MSc in Digital Media. 15 years experience. Research, analysis, design & delivery. End-to-end service and experience design. Loves people and solving problems. Co-creates innovative solutions. Delivers value.

About Me

My name is Tim Macarthur, and I am a Service and Product Designer with 15 years experience from Dublin and London. I have worked in consultancy, product development and in the enterprise. This work has seen me design end-to-end services, all the time placing the user and their needs firmly at the heart of what I do.

I am a creative, visual problem-solver. I am an SDN-accredited Master Service Design Trainer. I hold a first-class MSc in Creative Digital Media. I am fluent in German. I am a Scrum practitioner (CSPO). I am an experienced design thinking facilitator and presenter.

View my complete portfolio Portfolio
project one

Consultancy Service Design

project two

SaaS Experience Design

project three

Org. Change Service Design

project three

iPad App Experience Design

project three

SaaS Service Design

project three

Sales App Experience Design

project three

Market Entry Service Design

project three

App IA Experience Design

View my complete portfolio Portfolio